Restaurant Trends

Digital Delivery Platform DoorDash Purchases Caviar, Square's On Demand Delivery Service

Food delivery platform DoorDash announced that it’s purchasing on demand food and catering delivery service Caviar from third party payment processor Square. The deal is reported to be worth $410 million in cash and stock. Square purchased Caviar in 2014 for $90 million. This acqusition will inrease DoorDash’s delivery infrasture. Doordash will also gain wider market […]

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Sintel System's Self Serve Kiosk Innovations

Forbes recently released an article discussing how self service kiosks are finally catching on with customers. They cited a 2019 survey that showed 25% of restaurant customers have used a self ordering kiosk at a restaurant within the past three months—up 7% year-over-year. Furthermore, 65% of customers said they would visit a restaurant more often if self serve kiosks were offered, and

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Mexican Fast Food Chain Taco Bell Co-Host Pop-up stores with Phone Provider T-Mobile

Taco Bell fans rejoice! Taco Bell has expanded its partnership with T-Mobile for another quirky promotion. Just recently we reported on the ‘The Bell’ a Taco Bell resort open for a short period in Palm Springs, CA this summer. Well, get ready for T-MoBell. Next week, July 23 through July 25 Taco Bell and cell

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Fast Food Giant McDonald's McDelivery is Now Available Through DoorDash

Today, fast food giant McDonald’s announced that it’s partnering with DoorDash. The company hopes to widen the reach of its McDelivery service to customers. McDelivery with DoorDash will start on July 29 with 200 locations in Houston, Texas. McDonald’s will also be added as an ordering option to DoorDash’s monthly subscription service, DashPass. Nearly a million DashPass members pay

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Battle of the Giant Fast Food Fried Chicken Titans: McDonald's versus Chick-Fil-A: Chicken Sandwich Edition

McDonald’s has a chicken sandwich problem, namely Chick-Fil-A’s signature fried chicken sandwich. Yesterday, the board of the National Owners Association (NOA) sent an email to McDonald’s calling for the chain to create a southern style chicken sandwich to compete with Chick-fil-A. NOA was created in 2018 and consists of more than 400 U.S.-based McDonald’s franchisees.

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E-Commerce Giant Amazon's Deal with Digital Delivery Service Deliveroo is On Hold

Recently we discussed Amazon’s $575 million investment in UK based food delivery startup Deliveroo,  how Amazon has struggled in the food service delivery arena and how Amazon Restaurants was shutting down. Speculation by industry watchers was rife that Amazon was going to use Deliveroo to gain a presence and foothold in the digital delivery market. As of this week, UK regulators

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Mexican Fast Food Chain Taco Bell Hosts 'The Bell' A Taco Bell Themed Resort

American-Mexican fast food chain Taco Bell is opening a hotel for a limited time this summer. ‘The Bell’ in Palm Springs, CA will be open 4 nights beginning August 8th. According to the Taco Bell website, all rooms are currently sold out. In 2012 Taco Bell introduced the slogan Live Más (“Live More”), and for Taco Bell fans, staying at the hotel

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Bite Sized Restaurant Industry Happenings #1

Interesting tidbits currently happening in the restaurant and retail industries: • Uber Eats has rolled out a ‘Dine In’ option for some cities.  Customers can order or food ahead of time, go to the restaurant, then sit down inside to eat. The service is now available Austin, Dallas, San Diego and some other cities. • For a limited time

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Fast Food Giant McDonald's Allows Franchises to Pick Menus

In May, McDonald’s announced that it would allow franchisees to select its all-day breakfast offerings. This is a huge change as this policy allows local McDonald’s locations to offer menus based preference. Ultimately, McDonald’s is giving its franchisees the ability to make adjustments based on customer choice and sales patterns. However, part of McDonald’s appeal as a brand

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New York City Council Grills Digital Delivery Services GrubHub and Uber Eats

On June 27th, The New York City Council hosted an oversight hearing to understand the impact of food delivery apps on the restaurant industry. The central question for discussion was: Do delivery apps make financial sense for restaurants? Lately, many New York restaurateurs have complained about the high fees from food delivery services and how they’re being squeezed.

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