Chipotle’s Chief Financial (Future) Officer (CFO) Jack Hartung discusses the importance of digital ordering and pickup time though its Chioptelane and drive thru operation. https://www.youtube.com/watch?v=OFl9nSsnbWU
Earlier in May of 2023, Wendy’s (The Wendy’s Company (NasdaqGS: WEN) CEO NasdaqGS Todd Penegor announce that the fast food chain would start test piloting AI (Artificial Intelligence) drive-thru technology in June 2023 at some locations in the Columbus (Ohio) area. On CNBC’s Jim Cramer show on May 9, 2023, Penegor stated that the aim …
Fast food restaurants like McDonald’s or Coffee shops like Starbucks dotted across the landscape are the perfect example that show the importance of drive thru options in quick serve operations. Drive thru options introduces decades ago are the first omni-channel option QSRs started offering their patrons. The introduction of other technologies like online ordering and …
Food delivery platform DoorDash announced that it’s purchasing on demand food and catering delivery service Caviar from third party payment processor Square. The deal is reported to be worth $410 million in cash and stock. Square purchased Caviar in 2014 for $90 million. This acqusition will inrease DoorDash’s delivery infrasture. Doordash will also gain wider market …
Digital Delivery Platform DoorDash Purchases Caviar, Square's On Demand Delivery Service Read More »
Fortune 500 company Yum! Brands, parent company of Pizza Hut has announced that they will temporarily close nearly 500 hundred under-performing Pizza Hut locations. Yum! Brands is one of the world’s largest food companies, they have some 43,617 restaurants in over 135 countries and operates the brands Taco Bell, KFC, Pizza Hut, and WingStreet. The CFO and COO of Yum! …
Pizza Hut to Temporarily Close 500 Stores for Re-brand Read More »
Forbes recently released an article discussing how self service kiosks are finally catching on with customers. They cited a 2019 survey that showed 25% of restaurant customers have used a self ordering kiosk at a restaurant within the past three months—up 7% year-over-year. Furthermore, 65% of customers said they would visit a restaurant more often if self serve kiosks were offered, and …
We’ve reached the next evolution of omni channel options in the retail industry: stores that are solely for pickup and don’t actually sell anything. Giant retailer Walmart is planning to open physical stores in population dense areas that are for pick up only. In July, Walmart opened a 40,000 square-foot prototype store (by comparison Walmart Super …
Omni Channel Options: The Rise of Purchase Online, Pick Up at the Store Read More »
More interesting tidbits currently happening in the restaurant and retail industries: • Remember Amazon Dash gadgets? They were plastic buttons to press to order a specific product such as Doritos or Tide. Dash never took off the way Amazon hoped it would. Amazon’s already stopped selling them and has now announced all Dash buttons globally will stop working on Aug. …
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