Business Trends

New York City Council Grills Digital Delivery Services GrubHub and Uber Eats

On June 27th, The New York City Council hosted an oversight hearing to understand the impact of food delivery apps on the restaurant industry. The central question for discussion was: Do delivery apps make financial sense for restaurants? Lately, many New York restaurateurs have complained about the high fees from food delivery services and how they’re being squeezed. […]

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DoorDash Dominates Digital Delivery

Recently it was announced that DoorDash has surpassed GrubHub to become the biggest food delivery service in the US. While digital delivery service has been growing leaps and bounds in the last few years, DoorDash has especially taken off. This spring, the company saw a staggering 189-percent year-over-year increase, compared to 32 percent at Uber Eats and 6 percent

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Dunkin' Donuts Partners with Grubhub

On Monday  coffee and donuts chain Dunkin’ announced a partnership with third party delivery platform Grubhub. The companies are rolling out Dunkin’ Delivers, a new food-ordering and delivery service. Through Seamless, Grubhub’s NY brand, 400 Dunkin’ locations in New York City will deliver doughnut goodness. The companies began testing the service in February to great success. They  plan to expand

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Krispy Kreme's New Flagship Doughnut Store

Doughnut brand Krispy Kreme recently announced that they be will be opening a 4,500-square-foot flagship location in Times Square by early 2020. The flagship store will have a “doughnut theater experience,” in which visitors can view the doughnut making process from start to finish via stadium-style seating. Also it will feature a Krispy Kreme doughnut

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E-Commerce Giant Amazon Announces An End to Digital Delivery Service Amazon Restaurants

Amazon announced yesterday that it was ending Amazon Restaurants on June 24. As a result, shares of rival online food delivery services GrubHub and Waitr Holdings jumped. Grubhub shares gained more than 7% on Tuesday, while shares of smaller competitor Waitr gained 3%. Uber, the parent company of Uber Eats, saw its stock rise less

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Giant Retailer Walmart's Latest E-Commerce Salvo: Straight to Fridge Delivery

Walmart has fired a big salvo in the battle over the delivery retail market. While competitors e-commerce giant Amazon and retailer Target focus on quick deliver times and pick up options, Walmart is now offering a personalized, rapid ‘white glove’ service. Yesterday the company announced a new in-home delivery service aimed at time strapped customers.

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WingStop Quarterly Earnings: Boost Due to Technology

Wingstop INC. (NASDAQ:WING), announced that in May first-quarter same-store sales grew 7.1% —  beating Wall Street’s expectations of 3.5%. Shares of Wingstop are up more than 26% this year and nearly 62% in the past year, trumping the S&P 500′s performance over the same time frames. The aviation-themed chicken wing chain was founded in 1994. Wingstop operates more than

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ServSuccess: A Blueprint for Restaurant Careers

According to a 2016 study by the National Restaurant Association, employee turnover across the restaurant industry was 61%. The percentage is even higher for customer facing employees. It’s estimated that restaurant employers spend an average of almost $2,000 to replace hourly employees and nearly $15,000 to recruit new managers. Also, currently the restaurant industry has

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