Sintel System

How to Define a Strategy for Superior Customer Service

Too often, owners puts the focus on numbers instead of customers’ needs, not realizing that if they paid attention and did everything in their power to fill those needs, the numbers would materialize. In a blog post entitled “Customer Service Plan: Superior Customer Service Requires a Strategy,” Franchising.com urges owners to shift perspective, and outlines […]

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Marketing Your Connection with Customers: Gift Cards and Rewards Cards

Gift Cards have many uses besides the usual last minute birthday gift. With the right marketing approach they can be utilized in so many more ways than one first begins to realize. Gift/Loyalty/Points Cards can become a great revenue generating marketing tool if you know how to work it. Rewards and promotions marketing helps to

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FroYo-A-GoGo

In an article posted on their website, “Why Everyone Is Rushing To Open Frozen Yogurt Stores,” BusinessInsider (BI) looks into how the frozen yogurt (froyo) market sector is once again booming. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we share these findings with our customers and

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Point of Sale: The Time, and Place, for Customer Satisfaction Surveys

They say there’s a time and place for everything. And with retail customer surveys, that time and place is at the point of sale. Gartner, the information technology research company, says retailers who survey customers at the point of sale receive 40% more accurate feedback than if the data is gathered one day later. A

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Sintel Systems Integrated Credit Card Processing vs. Third Party

Here at Sintel Systems, we specialize in being the #1 one stop solution for all of our customers’ Point of Sale (POS) needs. We understand the numerous tasks of running a business and we have formulated our business to make it easy for you to concentrate on being at the forefront of yours. Sintel Systems

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