Franchises

How to Define a Strategy for Superior Customer Service

Too often, owners puts the focus on numbers instead of customers’ needs, not realizing that if they paid attention and did everything in their power to fill those needs, the numbers would materialize. In a blog post entitled “Customer Service Plan: Superior Customer Service Requires a Strategy,” Franchising.com urges owners to shift perspective, and outlines […]

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FroYo-A-GoGo

In an article posted on their website, “Why Everyone Is Rushing To Open Frozen Yogurt Stores,” BusinessInsider (BI) looks into how the frozen yogurt (froyo) market sector is once again booming. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we share these findings with our customers and

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A Franchise Personality Fit For A King

Is “Franchise Personality” an Urban Legend? Not according to Joel Libava, The Franchise King. In a recent post on TheFranchiseKing.com blog, “Do you have the right personality for a franchise business?,” Libava writes, “Not everybody is right for franchise ownership. If you happen to have the ‘franchise personality,’ great. You’ll get to enjoy many advantages

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As Second Career Franchisers, Baby Boomers Are in the Zone

Considering a mid-life career change instead of retirement? Consider franchising, a decision numerous baby boomers have made, which is fueling a franchise boom. Boomer demographics continue to influence the workplace and small business investment. Take as an example a recent blog post at WirelessZONE on baby boomers choosing the “new retirement.” WirelessZONE has seen an

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Frozen Yogurt Chills, Innovates Its Way Back

Stronger than ever, frozen yogurt has staged a comeback in 2013, according to “Frozen Yogurt Industry Analysis 2013 – Cost & Trends” report by franchise industry observer franchiseHELP.com. “Although the popularity of the frozen yogurt franchise industry suffered a decline in the late 1990s, the category has been making a colossal comeback in the last

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