Brand loyalty is extremely important for every restaurant and retail store big or small. Brand Keys recently released their 2013 Customer Loyalty Engagement Index, which forecasts customer devotion across brands. To make such predictions there is a lot of math involved and highly secretive algorithms. Brand Keys states they are “the only research consultancy in […]
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A fraudulent chargeback is when a “successful customer dispute over a legitimate transaction. One in which he or she knowingly and purposely participated and for which the customer is fully responsible”, states the Credit Card Blog by UniBul. Fraudulent chargebacks stem from consumers trying to game the system that is at the same time trying
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Citing the recent release of the annual Chain Restaurant Industry Review from GE Franchise Finance (GEFF), Nation’s Restaurant News reports on how restaurants are adapting to economic challenges. It’s good news, as restaurants are adapting well to “consumer preferences and economic challenges” — as well as “whatever’s thrown at them,” said Kimberly Savilonis, Senior Vice President for
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Five Coping Strategies for a Sales Slump “Into the life of every business, a sales slump will eventually fall,” reports Inc.com. “Customers cancel orders, opportunities get delayed, prospects turn out to be dead-ends. Worst case, you can have a ‘perfect storm’ where nothing seems to go right.” What to do? “Keep your head down and
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Is PayPal’s Mobile Payment System a Good Thing? Mobile Point of Sale Systems is all the rage. The newest company to join the race is PayPal. PayPal is already well known for their mobile payment solutions for Smartphones. At the beginning of this year, they launched a mobile payment version for the iPad. PayPal is
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Crucial Considerations Before Purchasing a Cash Drawer Point of Sale News has a thorough primer on cash drawer considerations in which they explore all the major factors to help business owners choose the right drawers tailored to their needs: cost; space requirements; durability, reliability, and length of warranty; manual or electronic opening tied to traffic
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Tax time may be out of sight, but don’t let it be out of mind. The Point of Sale News has some sage advice for small business owners on how to reduce tax stress. An article featuring tips from the Intuit PaymentNetwork (IPN) quotes Mike D’Avolio, Intuit’s Senior Tax Analyst, on how to “de-clutter the
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Are Mobile Devices the New Currency? The Point of Sale News asks, “How Close Are We to Cashless Commerce?” and answers with 2020 vision: the prediction that mobile payments may replace cash and credit cards by as soon as 2020 according to the Pew Research Center’s Internet & American Life Project on “The Future of Money.”
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5 Restaurant Trends to Watch This Spring The birds are chirping, kids are once again playing outside, and your allergies are acting up. This can only mean one thing: spring has finally sprung. Last month, Nation’s Restaurant News published an article titled 5 Restaurant Trends to Watch This Spring. Mediterranean Look out for Mediterranean influences
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4 of The Best Gadgets for Business There are so many gadgets out there that sometimes it can feel a little overwhelming. Entrepreneur.com released their “pick for the best new business gadgets.”, which lists their favorites in four different categories along with some top alternatives. Tablet PCs: BlackBerry Playbook (under $500), this seven inch tablet
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