POS Technical Support
With the advance of the technological age comes the realm of POS Technical Support. We’ve all had to call (or wanted to call) technical support one way or another for our electronic devices that start wigging out and doing strange things.
Weird windows pop up saying “
Built-in Administrator won’t allow…” or “Error: 54729 must install…”
What do you do? Who do you call? In this day and age most of us just use an online search engine to answer all of our questions. But do we always find the answer to what we are looking for? And how long do you think it’s going to take to find that answer?
You’ve got bills to pay, clients to meet, employees to train, inventory to stock and a life to live. You shouldn’t have to spend hours of your time reading an entire manual to learn how to navigate your POS system. There many buttons that you need to get used to and a lot of information you need to learn.
That’s why when Sintel Systems says we offer POS Technical Support, we really mean it. Our technicians are in office every day, 7 days of the week. We are waiting for your calls, ready to answer any of your questions to help you figure out what you need to make every transaction run smoothly. There’s no being put on hold for 12 minutes and we certainly don’t take more than a day to process any given requests. Sintel Systems is right there with you when you need us.
Did your employee just notice that a button is missing from the POS menu item? How will she be able to ring up the customer properly? You’ll want to have proper reporting of your inventory as well as history of what kind of items your employees are ringing up. Most of the time other POS providers just hand you the book, maybe they’ll tell you how to turn it on if you’re on call waiting long enough, but in the end the managers or store owners are the ones that have to deal with imputing their POS menu. Managers have to be good at what they do, but do they always have time to add this or that or read up on how to fix an error just because an employee accidentally unplugged a USB cord from the system? We know you’ve got other things to manage and besides POS shouldn’t have to be your area of expertise, it’s our area of expertise and in turn we’re swiftly able to solve all your requests. We’ll even train your employees on POS so you don’t have to.
Sintel Systems makes it easy for you as we provide:
1. Your POS ready to go out of the box. Just plug and power on. We always make sure to test each POS before it goes to our customers, that’s how much we care about quality control.
2. We’re right there with you on the phone when you turn your system on, we’ll explain to you all of the basic functions to start operating and answer any questions you might have.
3. Even after you have begun your operations and are navigating your own way around getting used to the system, we are just one phone call away should you need help with any menu or price changes. Managers as well as employees have the ability to call our direct line (972) POS-TECH. We’ll pick up your call, or if we’re busy and miss you, we’ll call you right back so you don’t have to (that day might we add).
4. Quality warranty. Here at Sintel Systems we are your easy one way ticket to a direct warranty solution. There’s no need to make a long phone call to the manufacturing company only to have your entire POS shipped out to a big warehouse collecting with dust for several months. You just call us on our tech support line and our representatives will give you all the instructions you need to facilitate a warranty exchange. And as well we can even offer you a loaner system while you are waiting for a new POS system to arrive so you don’t have to interrupt your mode of business. That’s how much we stand behind our product!
Sintel Systems takes care of your POS so you don’t have to. Become a partner with Sintel Systems today, just call us at (855) POS-SALE and a Sintel representative will help you pick out the perfect POS system for your mode of operation.
Sintel Systems is the only full-service provider of tailored Point of Sale systems across retail, restaurant and service industries, including frozen yogurt shops, pizzerias, sushi restaurants, cafés and retail stores.
As a single source for business solutions, our experienced, knowledgeable team negotiates the complex POS landscape for you to enable you to find the right POS system for your business and budget. Hardware – Software – Support
Questions or Comments: Contact us 855-POS-SALES www.SintelSystems.com
