POS

Customer Retaliation Alert: My Dish Was Served Cold, As Was My Revenge

Call it Reta(i)liation. Five9, the Cloud contact center provider, recently released an infographic on what companies can do to prevent “customer rage.” We came across a blog post discussing the infographic at VentureBeat.com. Retailers may want to sit down before considering the following findings: – 85 percent of all consumers say that, if their customer […]

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Cup Control: Frozen Yogurt in Glamour's Spotlight

Franchise, Frozen Yogurt POS / Sintel System

We’re guessing that not many froyo franchisers keep their fingers on the pulse of Glamour magazine’s dictated “Dos and Don’ts.” But then, Glamour doesn’t usually cover a subject of such great interest: advice on froyo portion and cost control. So what’s the froyo “fashion”? We turn to a recent Glamour.com post entitled “Healthy Eating: The

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USA Today: Service Sector Expands At a Faster Pace

Franchise, Point of Sale, Restaurants and Stores / Sintel System

Along with our customers, we’re buoyed by a USA Today report that, despite October’s partial government shutdown, “Activity at service firms accelerated, boosted by a jump in sales and more hiring.” Given the strong presence Sintel Systems has in the retail, restaurant and service industries POS marketplace, we share these service sector growth trends with

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Apple Point of Sale A Tech "No"

Point of Sale / Sintel System

Apple, renowned for tech that “just works,” hit a rough patch recently when its point of sale systems repeatedly went down in stores around the country. In an article entitled “Apple Point of Sale Goes Down Again,” TechCrunch.com gives an overview of Apple’s point of sale (POS) woes based upon its sources and corroborated by

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Restaurant Food and Menu Pricing Must Include Point of Sale

Business Tools, Pizza | Pizzeria POS / Sintel System

Just as we happily share our vast point of sale (POS) experience and expertise with startup owners in order to help them make the best decisions from the very beginning, we at Sintel Systems are happy to share articles, advice and commentary about the retail restaurant market. The RR post is a worthwhile (if lengthy)

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Only IT Can Prevent Inventory Shrinkage

Inventory Control, Point of Sale / Sintel System

As the only full-service POS provider — from software development to franchise incubator to ongoing support — part of Sintel’s commitment to our customers and industry is to share information on how to achieve success. Whether you’re a first-time franchise hopeful, a small business owner or an established chain, it’s always smart to stay on

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Restaurants and Cafes Serve Up New Trends in Interior Design

Point of Sale, Restaurant Trends / Sintel System

New York City is a relentless trend-setting megalopolis with many eateries that seem to change their appearance every year or two. We spotted a roundup of hot interior design trends for 2013 in Big Apple restaurants and cafes at NYCeiling.com. High demand for eco-friendliness and sustainability means more green spaces around town. The trend has

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Retailers Likely to Triple Mobile POS Social Media Sales by 2018

Business Tips, Point of Sale / Sintel System

An article posted on ConsumerElectronicsNet.com entitled “Survey: Retailers Using Mobile POS Expected to Triple By 2018,” perfectly illustrates just how quickly new technology can spread throughout the retail sector of our economy. The article points to a recent report issued by Infogroup Targeting Solutions (ITS) entitled “Breaking Through Customer Engagement Barriers with Innovative Marketing and

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How to Define a Strategy for Superior Customer Service

Business Tips / Sintel System

Too often, owners puts the focus on numbers instead of customers’ needs, not realizing that if they paid attention and did everything in their power to fill those needs, the numbers would materialize. In a blog post entitled “Customer Service Plan: Superior Customer Service Requires a Strategy,” Franchising.com urges owners to shift perspective, and outlines

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Froyo Has Private Equity Smacking Its Lips

Frozen Yogurt POS / Sintel System

In an article posted on their website, “What Private Equity Loves About The Booming Frozen Yogurt Trend,” CNBC.com looks into a retail industry phenomenon. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we share these stories with our customers and franchise hopefuls looking for key opportunities.

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