Point of Sale

Point of Sale: The Time, and Place, for Customer Satisfaction Surveys

They say there’s a time and place for everything. And with retail customer surveys, that time and place is at the point of sale. Gartner, the information technology research company, says retailers who survey customers at the point of sale receive 40% more accurate feedback than if the data is gathered one day later. A

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Dexter's Bytes Bite South African Restaurants

In a recent post, “‘Dexter’ Malware Infects South African Restaurants, Costs Banks Millions,” the tech news site ArsTechnica.com is reporting that hundreds of thousands of people have probably been affected by the fraud. The malware uploaded contents of the POS terminal’s memory, including customers’ payment cards’ Track 1 and Track 2 data, to servers controlled

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A Franchise Personality Fit For A King

Is “Franchise Personality” an Urban Legend? Not according to Joel Libava, The Franchise King. In a recent post on TheFranchiseKing.com blog, “Do you have the right personality for a franchise business?,” Libava writes, “Not everybody is right for franchise ownership. If you happen to have the ‘franchise personality,’ great. You’ll get to enjoy many advantages

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As Second Career Franchisers, Baby Boomers Are in the Zone

Considering a mid-life career change instead of retirement? Consider franchising, a decision numerous baby boomers have made, which is fueling a franchise boom. Boomer demographics continue to influence the workplace and small business investment. Take as an example a recent blog post at WirelessZONE on baby boomers choosing the “new retirement.” WirelessZONE has seen an

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S. Africa Frozen Yogurt Franchise WakaBerry & Beyond Booms

Founded back in 2011, WakaBerry began its journey in the popularizing market of frozen yogurt in South Africa. Three long-time friends from Durban, the largest city in the South African province of KwaZulu-Natal, saw the opportunity to open the frozen yogurt market their home town. It all began when Michele and Ken Fourie, with their

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Facebook and Cisco Enable Easier WiFi Check-Ins at Local Businesses

For customers, no hard-to-enter numbers; for merchants, location data analytics, served up daily. Business owners who attract customers with free wifi are about to benefit from a new offering from a new partnership between internet titans Facebook and Cisco. As the only full-service POS provider — from software development to franchise incubator to ongoing support

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California To Raise Minimum Wage To $10 By 2016

As the only full-service POS provider — from software development to franchise incubator to ongoing support — part of Sintel’s commitment to our customers and industry is to share high-impact news. Whether you’re a first-time franchise hopeful, a small business owner or an established chain, it’s always smart to stay on top of legislative and

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