franchising

USA Today: Service Sector Expands At a Faster Pace

Along with our customers, we’re buoyed by a USA Today report that, despite October’s partial government shutdown, “Activity at service firms accelerated, boosted by a jump in sales and more hiring.” Given the strong presence Sintel Systems has in the retail, restaurant and service industries POS marketplace, we share these service sector growth trends with

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Franchising Industry Pledge to Hire Veterans, Wounded Warriors and Military Spouses Exceeds Expectations

Two years ago, as part of the International Franchise Association (IFA) VetFran program’s Operation Enduring Opportunity and the White House Joining Forces Initiative, the IFA and its 600 VetFran member companies committed to recruit and hire 80,000 veterans, wounded warriors and military spouses by 2014. Their timing couldn’t have been better, given that the current

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Restaurant Food and Menu Pricing Must Include Point of Sale

Just as we happily share our vast point of sale (POS) experience and expertise with startup owners in order to help them make the best decisions from the very beginning, we at Sintel Systems are happy to share articles, advice and commentary about the retail restaurant market. The RR post is a worthwhile (if lengthy)

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How to Define a Strategy for Superior Customer Service

Too often, owners puts the focus on numbers instead of customers’ needs, not realizing that if they paid attention and did everything in their power to fill those needs, the numbers would materialize. In a blog post entitled “Customer Service Plan: Superior Customer Service Requires a Strategy,” Franchising.com urges owners to shift perspective, and outlines

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