Starbucks Customer Satisfaction Decreases

Coffee-Shop-POS-Sintel-Systems-Point-of-Sale-855-POS-SALELast month Starbucks announced modifications to its My Starbucks Rewards Loyalty Program. Changes are set to begin starting April but many of its devoted members took to social media to voice their displeasure.
Changes would establish new precedents as to how rewards members would earn points. Instead of earning point for each visit customers will now earn points based on their purchases.
Starbucks boast a large following with 11 million people participating in My Starbucks Rewards program.
Just days after the announcement customer satisfaction for the coffee house giant decreased according to brand perception firm, YouGov.
Although changes come after requests from customer, Starbucks took a hit.
In affect many predict Starbucks customers will be running to its rival, Dunkin’ Donuts.
As a point of sale provider to restaurants, from quick-serve to full-dining eateries, it is important for business owners and competitors to stay in tune with new-food news.
Sintel Systems is the only full-service provider of tailored Point of Sale systems across restaurant and service industries, including frozen yogurt shops, pizzerias, and cafés.
Sintel Systems is here to help your business grow. As a single source for business solutions, our experienced, knowledgeable team negotiates the complex POS landscape for you to enable you to find the right POS system for your business and budget.HardwareSoftwareSupport