Holiday Success for Restaurants

Yet more evidence that consumers are increasingly searching for experiences rather than things, restaurants are enjoying higher spending.


As reported on Nation’s Restaurant News:

Consumers made merry with spending over the holiday season in both retail stores and restaurants, though online buying continued to grow at a faster pace than at brick-and-mortar stores.

Mastercard’s annual SpendingPulse report on retail spending overall between Nov. 1 and Dec. 24 saw an increase of 4.9 percent in dollars spent year-over-year across all payment types — cash, card and check. It was the largest increase since 2011 and an indication that consumer confidence is strong, Mastercard officials said.

Restaurant spending in December was up 3 percent year over year, according to the report, and that growth has remained positive since March 2010 as U.S. consumers continue to spend on experiences over things.

Restaurants also benefitted from the trend of gifting travel experiences, the report noted, as did airlines and hotels.

Online shopping, however, saw a gain of 18.1 percent during the 2017 holiday season compared with the prior year, continuing an ongoing trend. That increase in 2017 was boosted by a late-season rally just before Christmas, the Mastercard report said.

“Evolving consumer preferences continue to play out in the aisles and online sites of retailers across the U.S.,” said Sarah Quinlan, Mastercard’s senior vice president of Market Insights, in a statement. “Overall, this year was a big win for retail. The strong U.S. economy was a contributing factor, but we also have to recognize that retailers who tried new strategies to engage holiday shoppers were the beneficiaries of this sales increase.”

Separately, spending in casual-dining restaurants across the U.S. was up 8.21 percent in the four weeks between Black Friday and Christmas, said Atlanta-based Cardlytics, which also tracks purchase data across multiple payment methods.

Spending at quick-service restaurants also climbed during the period by 6.32 percent, Cardlytics said.

The week of Black Friday, which included Thanksgiving, was even better for casual-dining restaurants, where spending increased 9.16 percent, Cardlytics said.

Both brick-and-mortar retailers and restaurants likely also benefitted from relatively mild weather across the U.S. in December, a picture that is expected to change as a massive storm moved over the East Coast on Thursday.

Where restaurants have traditionally tracked retail sales in part to attract hungry shoppers, now the tables are turning and retailers are looking to restaurants to bring those shoppers in.

Gert Kopera, executive vice president of the Las Vegas-based restaurant company Hakkasan Group, for example, said developers are increasingly looking for restaurants to serve as anchors for retail centers.

Hakkasan’s high-end dim sum concept Yauatcha, for example, has drawn long lines at malls in Houston and Waikiki, he said, and the group also plans to grow its Herringbone restaurant concept in mall locations.

“In my book, malls have become more social hubs,” he said. “People don’t really go to malls to buy clothing and apparel. They look at it and test it, but they buy it online.”

Now restaurants are becoming anchors, filling up malls at night. Certain fashion brands are looking to align themselves with certain restaurant brands to attract a targeted demographic, he added.

 “We will definitely look at malls more and more,” he said. “It makes malls a destination for something other than 9 to 5.”

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