Chicago Market Gets Wingstop Delivery


Good Sales Drive Expansion
As reported on Nation’s restaurant news:

Wingstop Inc., which launched its first delivery test in April at nine Las Vegas units, this week expanded it to the 50-unit Chicago market, the company’s CEO said Thursday.

“The results of these delivery test markets will provide the foundation for building a broader delivery strategy across the domestic Wingstop system,” said Charles Morrison, CEO of Dallas-based Wingstop, during the company’s third-quarter earnings call.

Morrison said the company was excited about the role delivery could play in the Wingstop business model. The first delivery test began in the mixed franchised and company-owned Las Vegas market in April, and Wingstop has partnered with third-party DoorDash on both.

“Our delivery test in the Las Vegas market continues to perform well,” Morrison said. “We are pleased to report that the initial uplift of 10 percent in same-store sales growth has sustained through Q3.”

Morrison added that the same-store sales increased were driven primarily by increased transactions, and the delivery programs had little effect on existing take-out business.

Wingstop selected Chicago as the second test market, he said, “primarily because of its population density and cold-weather seasonality.” Another delivery test will be launched in the next few weeks in “a smaller mature market to further evaluate the role that delivery can play in our core markets,” Morrison said.

The chicken-wing chain has also seen its digital orders increase, each of which produces a $5 higher average check, Morrison said.

“During the third quarter, digital orders rose to 21.5 percent of total sales, representing a 390-basis point increase from the prior-year period, continuing our sequential quarter-to-quarter growth without offering discounts on these orders to lure guests to convert,” he said. “More than 60 percent of our domestic restaurants are generating 20 percent or more of their sales online, up from just 32 percent in Q3 last year.”


Sintel Systems

Sintel Systems is a leading global provider of point of sale systems to the fast food / QSR industry.

Keep your business alive and prosperous by providing service to every type of customer- with online and mobile ordering for delivery to drive thru and everything in between- all possible from Sintel Systems.

Click here to learn more, or contact us today for a demo or just more information.